This is the third of a three-part series of posts about working moms and breastfeeding. Be sure to read Part I. and Part II. first.
After a thorough review of the office landscape, Jackie mentioned to her boss that there was no convenient place to pump. She suggested the most reasonable solution she could think of—using her own cubicle.
Her boss’s response was surprising for a man in his 40s with a wife and young children at home.
“He said ‘Whoa! You can’t be doing that,’” Jackie recalled. “’Those people who sit around you don’t have kids. You’re going to freak them out!’…He didn’t offer to help or talk to HR with me or anything.”
Jackie went ahead with her plan anyway, and her boss never said anything. An awkward stalemate, to say the least.
She bought a large drape and tension rod on Craigslist and lugged them into to office, along with several other new furnishings.
When it was time to pump, Jackie rigged up her new curtain and pulled it tightly across the opening of her cubicle. Then she taped up a sign written in thick, black marker that said, ‘Please do not disturb. Privacy Please.’ She draped a blue fabric sarong from Bali over the top of the cubicle so people couldn’t peer down, then put on a Bebe au Lait nursing cover over her shirt. She turned on a portable fan she’d brought from home to disguise the moaning of the pump. She pulled her regular bra down around her waist, hooked on a hands-free pumping halter, wedged the plastic pump funnels in place, readjusted the nursing cover, and snapped on the machine.
“I could hear people walk by and say, ‘Where’s Jackie?’
“’I’m in here,’ I’d say. ‘I’m busy!’”
Now, I have to interject. As a mom who nursed two children for almost a year each, it never bothered me much when people saw me nursing my baby. When I was at the park or in a restaurant I found a way to hold my baby close to my chest so that little or none of my actual flesh was showing. I even breastfed my baby at work a couple times when I was just coming back from maternity leave—my boss at the time (another working mom, very pro-breastfeeding) encouraged this.
Luckily, I’m not especially modest. I decided that if someone was uncomfortable seeing me feed my baby, that was their problem. I told myself I was doing my part to educate them and make life a little less awkward for other breastfeeding moms who might cross their path in the future.
But the idea of someone seeing me pumping is horrifying. Something about the contraption, the bovine experience of being hooked up to a machine explicitly designed to pull the milk from one’s breasts—it is so particularly, uniquely undignified. A few times people did walk in on me when I was pumping in the bathroom at work, before I insisted on taking over the conference room. And once, a male (childless) coworker sent an email to the entire 40-person office complaining about the “bodily fluids” in the refrigerator. (Since no one was harboring a urine sample in the office fridge, it’s safe to assume he was complaining about the baby bottles of milk I’d stashed on a lower shelf.) Despite all my confidence about breastfeeding, I was mortified by the experience.
I think about Jackie, exhausted from nighttime feedings, hunched over her desk, arms wrapped around her chest to hold the nursing wrap in place, hoping no one would walk by, and I have a visceral reaction. I want to cross my own arms over my chest. Pumping without complete privacy is about as embarrassing as having to pee in the hallway. No one should ever have to do that.
Not surprisingly, Jackie gave up after four weeks.
“It was just too hard. I nursed at home in the evenings, but gave up pumping during the day. And then, of course, my milk supply went down and I had to stop. I felt so guilty about it.”
This all happened more than a year ago, but she still gets upset when she talks about it. Even over the phone I could hear the guilt and the anger in her voice. I suppose I was getting a little worked up myself.
“Did it occur to you while this was going on that you were working for a do-gooder organization?” I asked. “I mean, this isn’t BP. It’s a non-profit that’s all about enlightening the public.”
“I couldn’t think about it at the time,” she said. “I never really expected much from them. It was even worse for some of the other women.”
Several coworkers were walked in on repeatedly while pumping, and one coworker was told she had to pump in a room full of foul-smelling solvents. Another had to report to a male supervisor who was so uncomfortable with the physical aspect of her pregnancy that he told her not to discuss it at work.
“He basically wanted her to be a floating head with no body,” said Jackie.
Most of these women quit breastfeeding earlier than they had intended to—it was just too awkward to pump at work. But one woman, we’ll call her Sinead, managed to pump using the conference rooms and the telephone closet until her child was a year old.
I called Sinead and asked her how she managed to keep going for that long.
“I was just fiercely committed to it,” she said.
Sinead, like Jackie, had a baby with health issues. Her daughter was born very small and couldn’t suck hard enough to get milk. In order to make breastfeeding work, Sinead had to alternate feeding and pumping hourly, almost around the clock, for the first three months. She said she tried every alternative therapy possible to establish her milk supply, including acupuncture and massive doses of the herb fenugreek, which increases milk flow.
“One of the side effects of taking tons of fenugreek is that you smell like maple syrup. So for months I went around smelling like an IHOP,” Sinead said with a little laugh.
When Sinead’s daughter was five months old, it was time to go back to work. Like Jackie, Sinead discovered no one was going to make it easy. But by then she had worked so hard to be able to breastfeed despite her daughter’s health issues that she decided nothing was going to deter her.
“Basically you have to be willing to do this very private thing in a relatively public place,” Sinead said. “No one wants to be caught pumping. It’s incredibly unattractive. It’s not how you want people to see you.”
When she pumped, Sinead would sit with her back against the door, and try to put her mind elsewhere.
“They say to increase your milk supply, you should think about your baby,” Sinead said. “I used to imagine my daughter and I were in little boat that was floating in sea of milk. It was often a Hawaiian sea of milk.
“Sometimes I wonder if I had a comfortable space if my milk supply would have gone up. It’s a shame that it’s not a little easier for everybody.”
I asked Sinead how her daughter is doing now.
“She just had her third birthday,” she said brightly. “She’s caught up in size. She had all the benefits of breastfeeding. She’s just great!”
Jackie’s baby, now age two, is thriving as well. I suppose this story has a happy ending, except that nothing has changed at the progressive, family-friendly office.
A shorter version of this series appeared on the Huffington Post.
* * *
I’m working on a fact sheet that women like Jackie and Sinead can take to their employers describing what nursing moms need in the workplace. I’d love to get ideas from you.
What do you think employers ought to know? What should coworkers know? What do you wish you had known as a new mom before you went back to work?

{ 14 comments… read them below or add one }
This exactly describes my pumping arrangement now. The only person to walk in on the curtain so far has been the 40something childless, female head of HR who had no idea what the hell I was doing. She was much more mortified than I. My coworkers complain about the sound of the pump but I’ve told them it’s either this or I tie up the bathroom 3x a day. I have no shame- would pump in front of just about anyone, anywhere. If they don’t like it, they can stuff it.
I hate to be one of those Americans who tries to fix things with lawsuits, but HELLO LAWSUIT. OR — at the very least, hello, letter from a lawyer. How about a cadre of nursing mothers show up and nurse their children in the lunchroom instead (if they have a lunch room). Better yet — since she had to pump in public, how about her boss has to place all his medications on the front of his desk where people can check them out, and then he has to publically announce when he’s going to have a bowel movement. After all, someone might be looking for him. This is exactly the kind of thing I would have pitched a royal fit about…..of course, maybe it would have made me very unpopular or gotten me fired. Maybe just ask the guy — how do you think I should feed my child? Interesting to see what he says. Mom’s please stop taking this bull. WE need a UNION for moms — it’s a service job, after all.
In a society where everyone is pro something or other and supposedly tolerant of a variety of social issues I cannot believe we still have such warped views of something other cultures don’t even think about. My mother shares stories about her feminist friends who would criticize her for being a stay at home mom and for trying to breastfeed my little sister. She didn’t dare try with me. In the early 70′s a lot of women were very disdainful of the traditional role of nurturer / homemaker. I breastfed two of my three succesfully but i didn’t work outside the home so I never dealt with these situations. I applaud all of you for sacrificing your dignity and pride and challenging these people on this issue!
Imaging what it’s like for teachers?? We care for others’ kids, yet must neglect our own; we are beholden to a bell!
Again — Mother’s should have a UNION. With union rights that include private time to pump or nurse ,sick time away with the kids and probably other things too — I’m just too tired to think of them at the moment.
Well done Katrina!
I wanted to note that I believe under California law employers must provide a safe private place to pump other than a bathroom. When I did this, it meant an executive or HR giving up their office for the employee.
Yes, that’s the law in CA. I put a link in Part II in case you want to check the law in your state, although my understanding is that with the new health reform bill, ALL working mothers in ALL states are protected. (Thanks, Obama!) The problem is getting employers to understand this. Which brings me to my previous question–what do people wish they or their employers had known before they tried to breastfeed and work?
The first thing I would like employers/HR/colleagues to know is that it is a law.
I think the story points out how difficult is for a pregnant woman or new mother to have to point this out. We already feel so sheepish for being tired and unable to stay late, or for even taking maternity leave! We set up situations where we can work from home. I remembering feeling like I was getting favors. Not that I should have felt that way, but I did. I know we need to advocate for ourselves and others, but it is extremely difficult. The more that is already known and in place the better.
i pump in a bathroom. that is the “space” provided for me. i’ve come to terms with it and i’m on month 10, but all i could think about when you were describing the closet with the barely latching door is how much i would LOVE to have a fancy room like that. one without a toilet.
ha. i am an architect, in a small male-dominated office. my ONLY choice would have been the bathroom. i didn’t even think to try to pump at work. i didn’t have the energy in me for the fight.
I got a couple pumping stories like this. Mine are kinda funny though. I’m so happy you wrote that factsheet for the employers.
http://christinabazarian.blogspot.com/2010/08/tales-of-breastpump.html
I just read your pumping story, Christina. Thanks for sharing that. Wish it had been easier for you, and for others of you who left comments. Send that employer fact sheet around!
Wow your writing has brought tears to my eyes as I remember my own horror story with pumping at work. I am glad to know I am not alone in these type of situations. I still feel the guilt and sadness and the tears well up in my eyes every time I think about how I had to give my daughter formula after the situation led to a drastically reduced milk supply.
My Story:
I worked at the front desk of a Chiropractors office and had told my boss that I would need to pump my milk at work before taking my 3 month maternity leave. But I did not discuss the specifics with him, which was a big mistake. He asked my all sorts of questions such as ‘Why do you need to do it?’ and ‘Why can’t you do it before you come to work?’ etc. and after explaining everything to him he gave me a 15 minute break during which I was supposed to pump in the bathroom because there was no other available space. (Which was not true, there was a private room with a locking door but that would have required a doctor to give up an appointment slot and the chance to earn a couple of hundred dollars). After pumping in the bathroom on my first day back, I decided I would have to do it in my car since it was vastly inappropriate and unsanitary to sit on the toilet while pumping in a bathroom shared with another office. So began a month of pumping in my car in the parking lot which was filled with construction workers building a new sidewalk. My shift was only 6 hours but with only 1 break of 15 minutes about 3 hours into my shift, my milk supply began to diminish.
My boss (who’s wife was pregnant) was so hard to talk to, he was clearly annoyed that I was interrupting his schedule and did not want to discuss the situation. One day he found a stack of papers I had printed on the laws concerning breastfeeding at the workplace in our state in the copy machine and told me that I should not be printing personal things while I was a work. I told him that actually I had printed them out for him, and it was not inappropriate since it concerned my job, and could he please read the papers. I left them on his desk and he did not answer me or make eye contact with me. I doubt he ever read them.
After 2 weeks I was so stressed out about the situation that I decided it was not worth working part time for $15 an hour so I put in my two weeks notice. I did not tell my boss I was quitting because of the circumstances he forced me to pump in and the way he made me feel and treated me. I know that I could have taken him to court etc. but I just felt like I just never wanted to see him again, I did not want to see him in court and argue with his expensive corporate lawyer and feel all the stress and negativity of the situation. I just wanted to stay home with my baby and breastfeed her. So after my two weeks notice I stayed at home and nursed my four month old daughter.
The only problem is that she started to look really skinny and wanted to nurse all the time. I realized I was not making enough milk for her. I tried every method to increase my milk supply except for the medications which are not approved by the FDA (thus hard to get) and about $800 for a months supply. Then a horrible Lactation Consultant told me that I will just have to start giving my daughter a bottle or two of formula a day, and that there is nothing wrong with formula, millions of babies drink it every day and are perfectly healthy and happy. ( Not what I expected to hear from her). Well this just led to an even lower milk supply and months of emotional turmoil as I pumped every hour in a fervent attempt to increase my supply to no avail.
After a few months I decided to stop beating myself up about it because I was just creating negative energy that might be contributing to the situation. So since then I have been breastfeeding my daughter whenever she wants to (mainly in the morning, nap time, and bedtime), and giving her formula when she is still hungry after nursing. Now she is 1 year old and I have just become certified as a Lactation Counselor and am working towards becoming a Consultant. I still feel guilt and sadness that I ended up not being able to exclusively breastfeed my daughter because I went back to work at a job that underpaid me and treated me badly. I feel that the stress of the situation directly effected my milk supply. Next time I know how to talk to my boss about my needs and I know that personally, working at a job that is unwilling to meet my needs is not worth giving up breastfeeding. I hope that I can help other mothers as a Consultant and give them better advice than to just give their baby formula. I also take comfort in the Breastfeeding Motto: “I did the best that I could with the information and support that I had”.
H.A.
Wow. What a story. Thank you for sharing it. Jeez…and your boss was in a “healing” profession? I wonder if his attitude will change when his wife is nursing their baby…
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